Head of Recruitment Operations (Testing)


Pretoria 09-Sep-2026

You will own the EA placement division end-to-end: recruitment operations, candidate bench, fill speed, placement quality, and team performance. You'll lead a team that includes an operations coordinator, recruiters/screeners, and sourcing support, and you'll report directly to the CEO.

What you'll own

  • Time-to-fill (standard: 7–10 days from signed client to placed candidate)
  • A standing bench of fully screened, interview-ready EA candidates
  • Recruiter productivity, screening standards, and scorecards
  • Placement quality and 90-day retention (replacements come out of our margin)
  • Process: ATS pipeline (JazzHR), sourcing channels, candidate experience
  • Scaling the division: more placements per month without quality slipping
companylogo

MpowerSmart Group

More Info